Best Price Guarantee
We pride ourselves on delivering the best possible! If you happen to find the same product advertised at a lower price, just email us at email@example.com with evidence of the competitor's current advertised price to verify you are eligible for a price match!
Best Price Guarantee T & C's
- To be eligible customers must provide evidence of the competitor's current advertised price by
- providing a link to a competitor's website with the publicly advertised price, or
- providing a photo of a print advertisement that includes the exact product and sales period (catalogue, newspaper, etc.)
- The competitor's price must be publicly advertised and available from an Australian retailer.
- The policy applies where the competitor's product exactly matches Pet Parlor's product and is the competitor's final price including GST, taxes, fees, delivery and other fees or charges.
- Our best price guarantee does not extend to the following:
- Gifts with purchases
- Products priced as part of a bundle
- Display stock, end of line, trade or clearance lines
- Pricing errors
- The competitor's product must be: Authentic, Made by the same manufacturer, Shipped from the same country of origin, New (not close to, or past its used by date), The same size, quantity, colour, brand.
- The competitor must only deal in Australian currency.
- The competitor's product must be in stock at the time of the price compare.
- Approved price matches do not automatically apply to future transactions with Pet Parlor.
- Pet Parlor expressly reserve the right to refrain from price matching where this would result in a sale below cost price. All price matches are at our sole discretion.
- Not available to Resellers or Retailers.
- Pet Parlor reserves the right to limit the quantity of products available for price-matching at its discretion.