Best Price Guarantee

Best Price Guarantee

We pride ourselves on delivering the best possible! If you happen to find the same product advertised at a lower price, just email us at admin@petparlor.com.au with evidence of the competitor's current advertised price to verify you are eligible for a price match!

 

Best Price Guarantee T & C's

  1. To be eligible customers must provide evidence of the competitor's current advertised price by
  • providing a link to a competitor's website with the publicly advertised price, or
  • providing a photo of a print advertisement that includes the exact product and sales period (catalogue, newspaper, etc.)
  1. The competitor's price must be publicly advertised and available from an Australian retailer.
  2. The policy applies where the competitor's product exactly matches Pet Parlor's product and is the competitor's final price including GST, taxes, fees, delivery and other fees or charges.
  3. Our best price guarantee does not extend to the following:
  • Gifts with purchases
  • Products priced as part of a bundle
  • Display stock, end of line, trade or clearance lines
  • Pricing errors
  1. The competitor's product must be: Authentic, Made by the same manufacturer, Shipped from the same country of origin, New (not close to, or past its used by date), The same size, quantity, colour, brand.
  2. The competitor must only deal in Australian currency.
  3. The competitor's product must be in stock at the time of the price compare.
  4. Approved price matches do not automatically apply to future transactions with Pet Parlor.
  5. Pet Parlor expressly reserve the right to refrain from price matching where this would result in a sale below cost price. All price matches are at our sole discretion.
  6. Not available to Resellers or Retailers.
  7. Pet Parlor reserves the right to limit the quantity of products available for price-matching at its discretion.